Program by HS108

Design
Lab

Research & Discovery

For the design problems that don't have obvious answers. Rigorous research, structured experimentation, and discovery that gives you clarity before commitment.

When the brief is complex, the stakes are high, or the path forward isn't clear — Design Lab is where we start.

What It Is

Research before execution.

Design Lab is HS108's research and discovery program. It exists for one reason: some design challenges are too complex, too high-stakes, or too ambiguous to solve with execution alone.

Before a project goes into design production, Design Lab asks harder questions. Who is this actually for? What problem does it genuinely solve? What have others tried? What constraints are we not seeing?

The output of a Design Lab engagement is not a finished product — it's the foundation that makes the finished product better. Research findings, design direction, prioritised opportunities, and a clear brief that the rest of the studio can execute against.


Capabilities

DL-01 Available

Design Research

Deep-dive user research, competitor audits, and market mapping to surface the real problem before any design begins.

DL-02 Available

Discovery Sprints

Structured two-to-four week engagements that take ambiguous briefs and turn them into clear design direction and a prioritised roadmap.

DL-03 Available

Complex Systems Design

Design challenges that sit at the intersection of multiple domains — products that require systems thinking, not just visual execution.

DL-04 Available

Concept Development

Rapid exploration of design directions at the front end of large projects — before committing to a single path.

DL-05 Available

Design Audits

A structured review of existing products, brands, or systems — with a clear diagnosis and a concrete recommendation.

DL-06 Available

Experimental Prototyping

High-fidelity prototypes built to test specific hypotheses — faster than full production, more reliable than assumptions.


Who It's For

When execution isn't the problem.

  • Organisations tackling a design problem they haven't solved before
  • Teams that need clarity before committing to a large engagement
  • Companies with technical or cross-disciplinary design challenges
  • Clients who have tried other approaches and need a fresh diagnostic

Have a complex problem?

Design Lab engagements typically start with a short diagnostic call. Describe the challenge — we'll tell you whether it's a Lab engagement or a straight production brief.

Start a Project

Ready to move from research to execution?

Design Lab delivers the brief. Our four practices deliver the work.